Policy on Protection of Customer Data
Dreusicke Shop is an internet service offered by Wilhelm Dreusicke GmbH&Co.KG, Rohdestr. 17, 12099 Berlin, Germany, VAT-ID: DE811977523. The Company is a Limited Partnership in Berlin, AG Charlottenburg HRA 14 487. General Partner is the Limited Company Dreusicke GmbH in Berlin, AG Charlottenburg, HRB 12 700. Managing Directors: Christian Rückert, Dr. Carsten Rückert, Dr. Ingo Rückert.
Customer Data are used to …
… manufacture and sell Parts and Rollers, Tools and Machines, for use in/as devices in electronic industries such as the office machine industry or other.
Customer Data Storage, Use and Deletion
Address, Phone and Fax number, e-mail, contact person names, delivery address, reports on meetings with customers are stored and will be, if necessary, transmitted to our accounts receivable department.
Customer Data will be transmitted to third parties if necessary to fulfill our delivery obligations (address to the freight company, attorney if payments are overdue). Address and contact persons names are transmitted to mailing companies who will send our advertisement. Those companies are required to delete the data after use. We do not sell address data etc to third parties.
Tax laws require that we store data for 10 years after the last purchase or inquiry.
Data Storage and Deletion during internet shopping
With each call of a page or file of our internet site, and with every download, data are being stored at our internet provider. This storage is necessary for internal computer systems reasons, and for statistical purposes. The following data are being stored:
- Name of the called file
- Date and time of the call
- size of the transmitted file
- success/failure of the transmission
- Type of the webbrowser
- calling domain
These data are deleted after 30 days.
Customer login and -password
Active Customers with an e-mail address in our customer data base can receive a customer login ans password. Logged-in customers can view their purchase prices, delivery terms and payment conditions in the internet shop.
The Password is issued automatically. Several security mechanism prevent any misuse, e.g. the confirmation e-mail with a link to the password. Additionally the connection is secured via certificate (SSL).
Unused passwords will be deleted after 2 years. To this end, the date of the first and the date of the last use are stored.
Purchse login und password
Individuals can register as users with an order login, independently of the customer login. This service allows to view the last 3 purchase orders made via the internet shop and facilitates re-ordering. The following data are stored:
- Purchase-Login (chosen by you),
- Password (chosen by you),
- Date registered,
- Catalogue number of the items ordered,
- quantity of the items ordered,
- Purchase Date.
Additional data are not stored on the internet server. Purchase orders sent by mail, fax, or telephone are not accessible via internet.
Login or Password lost?
If you lost your purchase login or password, you have to register anew. Old data (i.e. internet purchases) are then inaccessible, because there is no stored reference to your customer data.
If you lost your customer login or password instead, please contact us. We can issue a new password. Alternatively we can delete your current password, so that you can register anew. All data (reseller prices, delivery terms) are then accessible anew.
Last Changes: February 12, 2007